Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using 444clinic.ca (the "Website"), operated by Concession Family & Walk-In Clinic ("Clinic", "we", "us", or "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you must not access or use this Website.

2. No Medical Advice or Doctor-Patient Relationship

  • Informational Purposes Only: The content on this Website—including text, graphics, images, administrative details, and operational announcements—is provided strictly for general informational purposes.

  • No Emergency Services: THIS WEBSITE IS NOT FOR MEDICAL EMERGENCIES. If you are experiencing a medical emergency, immediately call 911 or proceed to the nearest hospital emergency room.

  • No Doctor-Patient Relationship: Visiting this Website, filling out online contact forms, or sending email inquiries through the Website does not establish a physician-patient relationship. A physician-patient relationship is established only during a formal clinical consultation with a licensed healthcare professional at our clinic in Hamilton, Ontario.

3. Website Services & Online Scheduling

  • Services Overview: The Website provides information regarding clinic operations, operating hours, walk-in availability, family practice registration, and location information.

  • Appointment Requests & Communications: Any appointment requests, online check-ins, or contact form submissions made through the Website are subject to confirmation by clinic staff. We reserve the right to cancel, modify, or reschedule appointments based on clinical urgency and physician availability.

4. Privacy & Protection of Personal Health Information

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and safeguard personal and health information under Ontario’s Personal Health Information Protection Act, 2004 (PHIPA).

  • Unencrypted Communications: Please note that standard online contact forms and unencrypted emails are not fully secure transmission channels. Do not transmit sensitive medical history, diagnosis information, or emergency queries through generic website contact forms.

5. Intellectual Property & Acceptable Use

  • Ownership: All website design, text, logos, graphics, and layout are the property of Concession Family & Walk-In Clinic and protected by Canadian copyright and trademark laws.

  • Prohibited Activities: You agree not to:

    • Use the Website for any unlawful purpose or in violation of provincial or federal law.

    • Attempt to gain unauthorized access to the Website’s server, EMR portals, or administrative systems.

    • Use automated software (scrapers, bots) to extract data from the site without express written consent.

6. Third-Party Links & Tools

The Website may contain links to third-party web portals, healthcare booking tools, or external healthcare resources (e.g., OHIP information, public health portals). We do not endorse or control these external sites and are not responsible for their content, availability, or privacy practices.

7. Disclaimer of Warranties & Limitation of Liability

  • "As-Is" Provision: The Website and its contents are provided on an "as is" and "as available" basis without warranties or representations of any kind, express or implied.

  • Limitation of Liability: To the fullest extent permitted by Ontario law, Concession Family & Walk-In Clinic, its physicians, officers, and staff shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this Website or reliance on any material contained herein.

8. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any legal proceedings arising out of or relating to these Terms or the Website shall be brought exclusively before the courts of the Province of Ontario located in the Judicial District of Hamilton.

9. Modifications to Terms

We reserve the right to revise these Terms & Conditions at any time without prior individual notice. Updates will be effective immediately upon posting to 444clinic.ca. Your continued use of the Website following the posting of modifications constitutes acceptance of the revised Terms.

10. Contact Information

For questions regarding these Terms & Conditions or the Website, please contact:

Concession Family & Walk-In Clinic

444 Concession Street, Suite 202

Hamilton, ON L9A 1C2

Phone: 905-318-6262

Email: info@444clinic.ca

Effective Date: September 23, 2026

Website: 444clinic.ca

Clinic: Concession Family & Walk-In Clinic

Location: 444 Concession Street, Suite 202, Hamilton, ON L9A 1C2